About Ark

Ark is building the world’s highest-fidelity bioprocess simulation software to help life-saving therapies reach patients faster. By democratizing complex AI and multi-physics models in an intuitive software interface, we are transforming how bioprocess scientists work.

With Ark, scientists can replace weeks-long, costly ($10K–$1M+) bioreactor experiments with simulations that run in seconds. This enables researchers to explore thousands more scenarios, accelerate time to market, and ensure more medical breakthroughs make it from the lab to the world. We’re ushering in a new era of digital bioprocessing.

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About the Role

Ark is hiring a Founding GTM Lead to help define and build the commercial engine powering a new category in biomanufacturing software.

In this role, you’ll partner directly with Ark’s founders to shape how the company reaches, engages, and serves customers—from first touchpoint to long-term success. You’ll design and operationalize our go-to-market motion, work hands-on with leading biopharma customers, and lay the foundation for scalable commercial growth.

If you’re excited by the opportunity to shape strategy, lead execution, and build markets from the ground up, this is a rare chance to do so alongside world-class scientists and technologists redefining an industry.

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Key Responsibilities

• Architect and execute Ark’s go-to-market strategy – Translate vision into scalable commercial processes and playbooks, helping Ark reach its next stage of growth.
  
  
• Drive customer engagement and success – Build deep relationships with customers, guide them through onboarding, and ensure measurable value realization.
  
  
• Operationalize excellence – Develop systems, metrics, and frameworks that streamline customer projects, onboarding, and internal coordination.
  
  
• Lead cross-functional initiatives – Align business, product, and science teams around shared customer and market objectives.
  
  
• Partner with leadership on growth strategy – Provide insights on market dynamics, customer behavior, and commercial performance to inform strategic decisions.
  
  
• Own feedback loops – Capture customer insights and translate them into strategic recommendations for product and business evolution.
  
  
• Build for scale – Develop GTM infrastructure, tools, and processes that evolve from founder-led to repeatable motion.
  
  

About You

• 4–8 years of experience in management consulting, customer success, operations, or GTM strategy — ideally with exposure to biotech, life sciences, or advanced technology.
  
  
• Exceptional communicator and relationship-builder, comfortable engaging executives, scientists, and engineers alike.
  
  
• Strategic operator — can zoom out to define strategy and zoom in to drive flawless execution.
  
  
• Deeply analytical and structured thinker who thrives in ambiguity and fast-moving environments.
  
  
• Entrepreneurial, hands-on, and eager to build something foundational.
  
  
• Familiarity with biotech or digital R&D tools is a plus, but passion for transforming how science gets done matters more.
  
  

Position

Type: Full-time, exempt
Location: Cambridge, MA (in-person Monday–Thursday)
Travel: Short domestic and international trips (~3 nights per month)
Benefits: Health, dental, and vision coverage; holiday and vacation time; 401k matching; equity options; and opportunities for career growth and ownership as Ark scales.

Ark Biotech is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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